Reference Desk Manual

Schedule

• The Reference Desk Schedule
• Adverse Weather Procedures

• Leave Requests - how to request leave

Computer Classroom and Reference Desk Computers

• Library Hunter 186 Classroom Policies and Procedures

• Reference Desk Computers

• Printing

Etiquette/Behavior

• Desk Behavior

• Reference Interview Techniques

• Guidelines for Reference Roving

• Code of Ethics of the American Library Association (ALA)

• Reference and User Services Association (RUSA) Guidelines for Behavioral Performance |RUSA Guidelines for Behavioral Performance of Reference and Information Service Providers

• Reference and User Services Association (RUSA) Guidelines for Medical, Legal, and Business Responses

• "Where is the Line? Legal Reference Service and the Unauthorized Practice of Law (UPL) - Some Guides that Might Help"

Reference Material Loan

• Loan of Reference Materials

Serials Bindery Information

• Bindery Shipments